Synolink Inbox
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The AI inbox built for global teams.

Reply to customers on WhatsApp, LINE, WeChat and more — in 35+ languages, with every conversation synced to your CRM.

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  • All channels, one inbox
  • AI refine, translate & send
  • Broadcast + contact management
  • WhatsApp, LINE, WeChat
Synolink AI

AI in every corner of your workflow.

Synolink AI works across Inbox, CMS, and EHR — so your team can focus on what matters.

01

Incoming, in your language

Every message arrives already translated — no copy-paste, no guessing.

In

안녕하세요, 내일 예약 가능한가요?

KoreanWhatsApp

Hi, is tomorrow available for booking?

Translated instantly
KO → ENevery message, as you read

5m

Signup to first reply, no delay

35+

Languages, auto-translated

-40%

Response time, on average

99.9%

copy & paste, Ever.

Live demo

One screen for every conversation.

Channels left, conversation in the middle, context right — with auto-replies and translation built in.

AI Assist

Your words, their language.

Detects the customer's language, fixes your draft, sends it in theirs.

AI Assist

Customer language: Spanish · auto-detected

Your draftEnglish

we hav 2pm and 4:30 open tomorow, want me book you in? |

Corrected & translatedSpanish

¡Sí! Tenemos citas disponibles mañana a las 2:00 y a las 4:30 PM. ¿Le reservo una?

Grammar fixedTranslated to the customer's language
CRM Sync

Every conversation, on the record

Contacts, tags and history update themselves as you chat.

YT

Yuki Tanaka

JapaneseWhatsAppRepeat customer
VIPBookingFollow-up
  • Broadcast sent · Appointment ReminderToday
  • Contact updated · name & tags changedMon
  • Inbound contact created via WhatsAppJun 28

Updates itself as you chat — nothing to type in

Broadcast

Campaigns to every channel at once

One message to every channel — translated per recipient.

New broadcast

✨ July promo — 20% off all bookings this week. Reply here to grab a slot!

  • WhatsApp
  • LINE
  • Email
1,240 recipientsAuto-translated into 6 languages

How it works

From scattered channels to one organized inbox — in three steps.

  1. 01

    Connect your channels

    Link WhatsApp, LINE, WeChat, Instagram, email and more in minutes.

  2. 02

    Read in your language

    Every incoming message lands already translated. No copy-paste, no guessing.

  3. 03

    Reply & resolve

    Type naturally — assist corrects and translates before it sends. Saved to CRM.

Connect every channel your customers use

  • WhatsApp
  • LINE
  • WeChat
  • Instagram
  • Messenger
  • Telegram
  • SMS
  • Email

Why teams switch to Synolink

From scattered channels to one organized inbox — in three steps.

The old way

  • Translation tool — separate
  • Support inbox — separate
  • Broadcast tool — separate
  • CRM — nothing in sync
4 tools4 billsNothing in sync

With Synolink

  • Unified inbox for all channels
  • Auto translation
  • Send assist — correct & translate
  • Broadcast + contact management
One workspaceOne billEverything in sync

More than an inbox

  • Template editor

    Pre-approved WhatsApp templates, with variables.

  • Tags & segments

    Slice contacts for targeted broadcasts.

  • Opt-in & safety

    Consent and blocklists, handled for you.

  • Team inbox

    Assign and hand off conversations.

Trusted by 120+ teams worldwide

Works with the rest of your stack

Connect Synolink modules and the tools you already use.

  • Synolink CMS
  • Synolink EHR
  • Synolink CRM (soon)
  • Slack
  • Email
  • Interpreter
  • Excel

Reliable & secure by default

Enterprise-grade infrastructure, made simple for small teams.

  • 99.9% uptime

    Reliable messaging that stays online, even at peak volume.

  • Data security

    Encryption in transit and at rest, role-based access control.

  • Privacy-ready

    Built with data-protection best practices from day one.

Frequently asked questions

Which channels can I connect?

Connect major messaging channels such as WhatsApp, LINE and WeChat, and manage them all from one Inbox.

Can I connect more than one WhatsApp account?

Yes. You can connect several accounts on the same channel, so multiple WhatsApp accounts run from one Workspace.

Which languages does AI translation support?

Synolink Inbox translates 35+ languages, and AI translation works on both incoming and outgoing messages.

Which channels support Broadcast?

Broadcast is available on WhatsApp, LINE and WeChat, sent once or scheduled for later.

How do I use real-time AI interpretation?

Set each participant’s language in Interpreter and start a session — speech is interpreted between languages in real time.

How do I request a demo?

Request one with Book a Demo on the Synolink Inbox website. After a quick review, we’ll send you a demo account and an invitation email.

Bring every conversation into one inbox.

Connect your channels in minutes — read and reply in any language.

Start FreeBook a Demo
  • No credit card required
  • Free plan
  • Cancel anytime